Return Policy
Returns of Food products:
We have no return policy. We apologize for the inconvenience.
At vPromo Infos, we strive to provide our customers with the highest quality of service. However, we understand that there may be occasions when you need to request a refund. This Refund Policy outlines our procedures for processing refunds for our products and services.
Refund Eligibility
Refunds may be issued under the following circumstances:
- Service Not Rendered: If you have paid for a service that has not been provided to you, you may be eligible for a full refund.
- Defective or Incomplete Service: If you have received a service that is defective or incomplete, you may be eligible for a partial or full refund, depending on the nature of the issue.
- Cancellation: If you cancel your subscription or service within the specified cancellation period, you may be eligible for a full or partial refund, as outlined in our cancellation policy.
Refund Process
To request a refund, please contact our customer support team at notify@vpromo.in with your refund request and relevant details, including your order number, purchase date, and reason for the refund.
Our customer support team will review your request and may require additional information to process your refund. Once your request has been approved, we will initiate the refund process.
Refund Method
Refunds will be issued using the original payment method used for the purchase. Please allow up to 8-10 business days for the refund to be processed and reflected in your account.
Non-Refundable Items
Please note that certain products or services may not be eligible for refunds, including but not limited to:
- Downloadable digital products
- Customized or personalized services
- Services that have already been rendered
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at notify@vpromo.in.